FAQ's

When will my order ship?

Once the order has been completed, the product will be printed, shipped, and arrive in 5-7 days. International orders will be shipped and arrive in 14-21 days.

Will I need to buy a frame or mount to hang the print?

Nope! All prints are shipped ready-to-hang.

As well, for applicable images, all four edges have a mount so you may hang your image vertical or horizontal based on your preference. 

Example:

What is your Return Policy?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to info@4ksummer.com, and we will gladly refund you.

*Important Note*: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS. 

Who do I contact for press inquiries?

All press, or Creative Partner inquiries can be sent to info@4ksummer.com

How do I become a 4KSUMMER Creative Partner?

4KSUMMER Creative Partners are selected on a rigorous scale. To become a Partner you must be 1. A world-class creator or photographer. 2. Use your voice and influence for the betterment of our planet - you do not hide the reality of travel, you promote a lifestyle of eco-conscientiousness, and you live as a citizen of the Earth. 

We built this company to support those who support the people - 4KS is a platform to help them continue spreading their message.

If this sounds like you, please email info@4ksummer.com titled "4KSUMMER Creative Partner," with a short bio / introduction. Please attach links to your Instagram, YouTube, past work or any article you find relevant for our review.

Are the sizes in Inches or Centimeters?

All pieces are in inches. Calculations are as follows:

12 x 18 (Inches) = 30.48 x 45.72 (Centimeters)

16 x 24 (Inches) = 40.64 x 60.96 (Centimeters)

24 x 36 (Inches) = 60.96 x 91.44 (Centimeters)

30 x 40 (Inches) = 76.2 x 101.6 (Centimeters)

32 x 48 (Inches) = 81.28 x 121.92 (Centimeters)

Which Methods of Payment do you accept?

We accept Visa, Mastercard, Amex, Amazon Pay, Paypal, Google Pay, JCB, Diners Pay and Discover. 

Who do I contact for any other questions?

info@4ksummer.com

Hours of operation:

Monday-Friday 9am-5pm, Pacific Standard Time